FAQ

Our website allows customers to:
* Purchase certified Ayurvedic medicines online.
* Book consultations with our certified Ayurvedic doctors.
* Submit prescriptions to receive medicines tailored to their health needs.
* Access assistance and guidance for all health-related inquiries.

You can easily book a consultation with our certified Ayurvedic doctors through our website. Simply navigate to the “Consultation” section, fill the details and choose the departments, soon our team will be contacting you to confirm the booking.

The ‘Thanal’ programme is a weekly initiative held every Wednesday, where one randomly selected patient receives free treatment. This is part of our effort to make traditional Ayurveda accessible to everyone.

For every purchase made through our website, 5% of the sales contribute to our 1000 Baby Treatment Program, offering free Ayurvedic treatment to 1000 babies at the Pulamanthole Mooss Inherited Clinic.

Yes, we have a special programme focused on addressing lifestyle management issues. This includes:
* Ayurveda-based treatments.
* Millet-based dietary plans.
* Simple exercises designed to promote overall well-being.

Absolutely! Our expert team is available to assist you in choosing the right Ayurvedic treatment or medicines. You can contact us via email, phone or the chat feature available on our website.

Yes, all our doctors come from a traditional Ayurvedic family and are certified experts in their field, ensuring authentic and effective treatments.

Details about our ongoing and upcoming programmes, such as the Thanal initiative and lifestyle management treatments, are regularly updated on our website. You can also subscribe to our newsletter for the latest updates.

We accept multiple payment methods, including credit/debit cards, UPI, net banking and other secure online payment options.

Yes, we offer international shipping for our Ayurvedic medicines. Shipping costs and delivery times vary based on the destination.

For any queries or assistance, you can reach our customer support team via email, phone or the chat feature available on our website.

Due to the nature of Ayurvedic medicines, we follow a strict no-refund policy. However, if the product is damaged during shipping, you can contact us within 48 hours of delivery for a replacement.

To participate, you can register on our website. Each week, one patient is randomly selected to receive free treatment as part of the Thanal programme.

You can contribute by making any purchase through our website. 5% of every sale goes directly to this noble initiative.

Yes, we provide personalized consultations for lifestyle-related health issues, where you will receive Ayurvedic treatments, dietary recommendations (including millet-based foods) and exercise plans tailored to your needs.