Absolute Confidentiality & Data Protection

Pulamanthole Mooss (“we”, “our”, “us” or “Website”) is committed to safeguarding the privacy and personal information of every visitor and customer. We value your trust and ensure that all personal data shared with us is handled with the highest level of care, transparency and security.

This Privacy Policy outlines how we collect, use, store and protect your information in compliance with:

  • Section 43A of the Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Information Technology (Intermediary Guidelines) Rules, 2011

By accessing or using our website, you agree to the practices described in this Privacy Policy.

 

Your Consent

By visiting our website or submitting your personal details, you expressly consent to the collection, use and processing of your information as described in this policy.

When you place an order, submit an enquiry or communicate with us, you agree to receive transactional communications such as order confirmations, service updates and customer support messages via email, phone or WhatsApp.

If you subscribe to our newsletters or promotional communications, you may receive updates about new products, offers or announcements. You can opt out of promotional communication at any time.

You are responsible for ensuring that the information provided by you is accurate and up to date. Pulamanthole Mooss shall not be responsible for any issues arising from incorrect or incomplete information shared by you.

 

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Contact number
  • Email address
  • Delivery address
  • Age or gender (if required)
  • Health-related information or prescriptions (only when voluntarily submitted)

Technical Information

  • IP address
  • Browser type and device details
  • Operating system
  • Pages visited and browsing behavior
  • Time spent on website

This data helps us understand user behavior and improve website performance and user experience.

 

Purpose of Data Collection

The information collected is used strictly for the following purposes:

  • Processing orders and providing services
  • Verifying customer identity
  • Improving website functionality and user experience
  • Communicating order updates and service information
  • Responding to customer queries
  • Preventing fraud and misuse
  • Legal and regulatory compliance

We collect only the data that is necessary for fulfilling these purposes.

 

Sharing of Information

Pulamanthole Mooss does not sell, rent or trade your personal information to any third party for marketing purposes.

However, your data may be shared with:

  • Payment gateway partners for secure transactions
  • Delivery and logistics partners for order fulfillment
  • Technical service providers assisting in website operations

In case of business restructuring, merger or acquisition, customer data may be transferred as part of business assets, subject to confidentiality obligations.

 

Access to Information

Your personal data is accessible only to authorized personnel who require the information to perform their official duties. All such personnel are bound by strict confidentiality obligations.

 

Cookies Policy

Our website uses cookies to enhance user experience and analyze website traffic.

Cookies help us:

  • Remember user preferences
  • Improve website performance
  • Offer personalized browsing experiences

You can choose to disable cookies through your browser settings; however, this may limit certain website functionalities.

 

Data Security Measures

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse or disclosure.

Security measures include:

  • SSL encryption
  • Secure server infrastructure
  • Restricted internal access
  • Regular security updates

While we take all reasonable precautions, no method of data transmission over the internet can be guaranteed to be 100% secure.

 

Confidentiality of Medical Information

Any medical or prescription-related information shared with us is treated as strictly confidential and is used only for processing your order or providing relevant services.

 

Changes to This Privacy Policy

Pulamanthole Mooss reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page and continued use of the website after updates implies acceptance of the revised policy.

We recommend reviewing this page periodically.

 

Grievance Redressal

If you have any questions, concerns or complaints regarding this Privacy Policy or data usage, you may contact us at:

📞 Grievance Contact Number: +91 94465 67506
📧 Email: info@pulamantholemooss.com

Last Updated: 01/01/2026